AIG Media centre
Here are the contact details for our media team, as well as the latest AIG press releases.
Media contact details
AIG Life is now owned by Aviva. For any media enquiries, please email both melissa.loughran@aviva.com and amber.scott@aviva.com.
If you have any customer policy queries, you can find details here.
Latest press releases
AIG Life paid record protection claims in 2023
AIG Life paid out a record £394 million1 in protection insurance claims last year to help 6,900 customers and their families who were bereaved or ill.
Smart Health filling families’ daily wellbeing needs
11 March 2024 - AIG Life Limited has today revealed customers and members of its protection insurance plans are increasingly turning to its free added-value service Smart Health to get the day-to-day immediate wellbeing help whole families need.
AIG Life widens access to income protection
29 January 2024 – AIG Life Limited has redesigned its YourLife Plan Income Protection insurance, and made it easier to understand, to help even more people get access to affordable income protection (IP).
AIG upgrades underwriting to increase protection access
27 November 2023 - AIG Life Limited has today unveiled a new Underwriting Rules Engine (URE) and enhanced intermediated underwriting journey.
Previous press releases
2023
AIG Life names Setul Mehta as Head of Intermediary Distribution
19 October 2023 - AIG Life Limited today announced Setul Mehta is joining the UK life insurer in November as Head of Intermediary Distribution.
AIG Life expands Smart Health umbrella for group protection employees
6 September 2023 - AIG Life Limited has boosted its wellbeing services to give employees and their families even more health, wellbeing and lifestyle support under one Smart Health roof.
AIG Life hits customer demand milestone for value-added wellbeing
30 June 2023 – AIG Life Limited has today shared data revealing people are now regularly using free services that come with their life insurance to get help from a GP, instead of going to their local NHS doctor.
OneChat podcast launch reveals “the real Jonnie Irwin”
24 May 2023 - UK TV host Jonnie Irwin has given the most frank interview yet in an intimate podcast series launched today, and describes going public about his cancer as the day he started living again.
AIG Life names Nick Austin as Managing Director of Individual Protection
20 March 2023 - UK life insurer AIG Life Limited today announced that Nick Austin has been named Managing Director of its Individual Protection business.
AIG Life names Donald MacLean as Managing Director of Group Protection
20 March 2023 - AIG Life Limited today announced that Donald MacLean has been named Managing Director of its Group Protection business.
2022
AIG unveils employee health support paths
9 February 2022 - AIG Life Limited has created two new group income protection pathways that explain to employers the journey employees can take prevent specific health conditions, and the support they both get when employees are too ill to work.
AIG Life unveils protection journey toolkit
2 February 2022 - AIG Life has today unveiled a one-stop shop toolkit of customer-facing digital content that makes it easier for protection intermediaries to have a conversation with clients at all stages of the protection recommendation process.
AIG Life renews Teladoc contract for award-winning Smart Health
26 January 2022 - AIG Life Limited has renewed its contract with global telehealth provider Teladoc Health to deliver Smart Health by AIG for a further four years. The mid-term renewal resulted from growing demand from employers and individual customer engagement.
2021
AIG Life enhances mental health underwriting
8 November 2021 - AIG Life Limited has today announced improvements to its underwriting that make it quicker and easier for people who may have suffered with mental ill-health to buy protection insurance.
Furlough end could spark rise in mental illness
29 September 2021 - AIG Life Limited has predicted the number of people needing help with poor mental health could increase after the UK government’s Coronavirus Job Retention Scheme ends.
AIG extends access to Instant Life Insurance
20 September 2021 - AIG Life Limited has extended the maximum age and cover amounts on its Instant Life insurance product, to help more customers buy life insurance quickly and easily.
Employee benefits more valuable than sign-on cash
15 September 2021 - Firms looking to solve staff shortages should promote employer benefits that support family health and finances from day one, instead of cash sign-on bonuses that could quickly run out.
AIG hires UK Life Chief Actuary
23 July 2021 - AIG Life has today announced the appointment of Michael Aitchison as Chief Actuary. Aitchison joins the UK life insurance arm of AIG on 2nd August from Royal London Group after five years as Financial Risk Director.
AIG unveils revolutionary group critical illness
5 July 2021 - AIG Life Limited has today unveiled a simpler approach to group critical illness (CI) insurance, matching its Individual critical illness offering, which throws out the idea that every condition it pays on needs to be listed.
AIG Life lifts COVID underwriting restrictions
21 June 2021 - AIG Life Limited has today removed the last of its individual protection COVID underwriting restrictions and returned its underwriting criteria to pre-pandemic levels for all but the largest sums assured.
AIG sees surge in mental health help
5 May 2021 - Data and research from UK life insurer AIG Life Limited reveals there is growing demand for private services to help people suffering mental health issues – and young people in particular are seeking help.
Employees want more financial protection through work
4 February 2021 - Nearly two out of five (37%) of employees said the health crisis has prompted them to think they want their employer to offer more protection insurance such as life insurance, income protection and critical illness.
AIG Life appoints Commercial Director
7 January 2021 - AIG Life Limited has announced the appointment of Neil Davies as Commercial Director. He has over 30 years’ experience holding various senior positions in the UK Life and Retirement sector.
2020
Healthier lifestyles 'will outlast lockdown'
17 December 2020 - Research from AIG Life Limited shows coronavirus restrictions have driven a rise in healthier living which people are keen to maintain when the crisis is over.
AIG checks out of ‘conditions race’
19 October 2020 - AIG Life Limited has today unveiled a different approach to critical illness (CI) insurance, which throws out the idea that every condition it pays on needs to be listed.
Digital GP plugs out of hours health gap
7 September 2020 - People are turning to digital GP services to manage their health as they want to speak to a GP almost immediately and outside the traditional 9 to 5 working week.
Financial advisers urged to make lifestyle integral to customer wellbeing
21 August 2020 - AIG Life Limited is urging the protection industry to make health and wellbeing benefits integral to customer conversations.
Diet confusion hits healthy eating
25 June 2020 - More than two out of three adults find it hard to eat healthily despite millions going on diets at least twice a year.
AIG Life enhances Smart Health with medicine delivery
6 May 2020 - AIG Life has launched a next day private prescription delivery service in the UK for its protection insurance policyholders, helping new and existing customers get vital medical supplies delivered straight to their door.
Customers turn to virtual GP for coughs, flu and fever
4 March 2020 - Customers are turning to a virtual GP to diagnose cough, cold, flu and fever from the comfort of their own home rather than attending their local surgery.
Mental Health forces one in six into career breaks
27 January 2020 - One in six (17%) employees has been forced to take time out from their career due to stress or mental health pressures. Almost one-fifth (19%) of non-retired females have taken time out from their career due to mental health pressures.
2019
Over 50s worry they're over the hill at work
17 December 2019 - AIG Life’s study of more than 3,000 working adults suggests there is still an unconscious bias of ageism among individuals in the workplace, with over-50s and younger workers equally worried about the implications.
Self employed 'work ill' as they can't get to GPs
5 December 2019 - Self-employed people are working while ill as they worry about arranging medical appointments during working hours.
Couples keep their money to themselves
22 November 2019 - Couples transfer an average of just a fifth of their monthly pay into a joint account as they value financial independence over pooling their cash.
'Guilty' workers struggle to make GP appointments
15 November 2019 - AIG Life’s research among more than 2,000 employees and self-employed workers found just two out of five (41%) find it easy to take time off work so they can get to medical appointments.
Patients hold back to ease the pressure on GPs
4 October 2019 - Just one in four of working adults immediately arrange an appointment as soon as they feel ill while nearly a third say they hold out for as long as possible before arranging an appointment even if they are suffering.
Gender care gap is costing women at work
25 September 2019 - Three out of four women are the main carers for children and expect to look after elderly relatives.
AIG Life launches 'This Is For Them'
2 September 2019 - AIG Life Limited has today unveiled AIG’s first UK sponsorship campaign with the New Zealand All Blacks rugby team, This is for Them.
AIG helps customers to make Smart Health choices
27 August 2019 - AIG Life has added a virtual GP and health service to all of its individual and group protection insurance offerings, to enable families and employees to take control of their health and wellbeing.
We'll save to pay for care in old age
11 July 2019 - Nearly half of adults would back saving into a fund to pay for social care in later life as the debate over how to afford the UK’s social care system intensifies.
Millions are living with illness denial
13 June 2019 - New research from AIG Life reveals 18.3 million people are living with what it has termed ‘illness denial.’
AIG signs with Skipton Building Society to provide straightforward life insurance
28 May 2019 - AIG Life Limited has been appointed by Skipton Building Society to provide life and critical illness insurance products to its customers.
People declare themselves fit to work for longer
24 May 2019 - People believe they will be physically fit to work on average until 68, beyond the rising State Pension age.
AIG Life pays more claims than ever before
19 February 2019 - Data published by AIG Life reveals it paid 99% of life claims in 2018, equal to 2017, and 94% of critical illness claims, up from 93% last year.
2018
AIG Life appoints new CEO
13 December 2018 - AIG Life Limited today announced the appointment of Philip Willcock as Chief Executive Officer.
AIG upgrades Term Assurance to support IHT planning
18th September 2018 - AIG Life has enhanced its Term Assurance to help individuals cover their inheritance tax (IHT) liabilities.
Yorkshire Building Society selects AIG to provide Simple, Easy Access Life Insurance
13 August 2018 - Yorkshire Building Society is making life and critical illness insurance available to customers thanks to a new partnership with AIG Life Limited.
AIG to acquire UK group life specialist Ellipse from Munich Re
20 June 2018 - AIG Life Ltd. (AIGLL), a UK subsidiary of AIG Life & Retirement, has agreed to acquire Ellipse, a specialist provider of group life risk protection in the UK, from Munich Re.
Yulife partners with AIG to create the world’s first lifestyle insurance business
14 June 2018 - Yulife, the world’s first lifestyle insurance business, has partnered with AIG Life to create a groundbreaking new insurance proposition for the UK market.