Customer Complaints Data
AIG Life try to resolve complaints as quickly and fairly as possible. If we can’t deal with your complaint promptly, we’ll send you a letter to acknowledge it and give you regular updates until it’s resolved.
For more information on how to register a complaint, please visit https://www.aiglife.co.uk/customers/contact/
Complaint figures
1st January 2024 – 30th June 2024: see our latest complaint figures – this covers both our individual and group protection complaints.
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Updated 07 Aug 24
Complaint figures
1st July 2023 – 31st December 2023: see our latest complaint figures - this covers both our individual and group protection complaints.
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Updated 14 Feb 24
Complaints figures
1st January 2023 – 30th June 2023: see our latest complaint figures - this covers both our individual and group protection complaints.
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Updated 28 Aug 23